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    Know-how

    When the same invoice error keeps recurring

    Move from fixing one document to addressing the export process.

    01

    An individual check helps identify a document issue. If it recurs, compare the source data, export mapping and the step that changes the value.

    02

    Group errors by type and source system. Use an anonymised sample to distinguish common causes from different exceptions.

    03

    Place checks before document handover and assign exception owners. Validation and delivery are separate steps; a passed check does not confirm delivery.

    A solution for this workflow

    START WITH YOUR WORKFLOW

    Fewer manual steps. More room for your work.

    Start by describing the manual work and where errors occur.

    Discuss your workflow