01
Initial conversation
Free30 minutes to understand your situation and define the next step.
Problem description · context · next steps
Discuss your workflowRows & Flows
An initial consultation, discovery and implementation priced by scope. Delivery and support are agreed in your proposal.
01
30 minutes to understand your situation and define the next step.
Problem description · context · next steps
Discuss your workflow02
Process map, data and interface availability, solution design and acceptance criteria.
Scope and price approved before work begins
Discuss your workflow03
Agreed solution, testing, documentation and training. Support matched to the agreed scope.
Price · timeline · handover · support
Discuss your workflowThe number of systems, input quality, data volumes, exceptions, access restrictions and operating requirements. Your proposal states included work, dependencies, pricing and VAT treatment, and how scope changes are handled.
We agree delivery after discovery and checking the required inputs. A small fix, new workflow and ERP integration have different scopes. Support duration and response times are agreed in the proposal.
Product terms are listed on their websites. Third-party services, licences and operating costs are separated from implementation in the proposal.
START WITH YOUR WORKFLOW
Start by describing the manual work and where errors occur.